Registration 12

• Enrolling with an Enrollment Link
• Enrolling through Blackboard, Canvas, Moodle, D2L, or Sakai
• Purchase and Enrollment Options
• Switching Courses
• Access Code not Working
• Incomplete Registration
• Dropped, Withdrawal, or Incomplete on Course
• Refund Policy
• Purchase eBook
• Purchase Textbook
• Purchase Course Access Only
• Enrolling with Access Code

Manage Account 9

• Profile
• Unused Access Codes
• Student ID Field
• Billing History
• Extend Subscription
• Forgot Password or Trouble Logging In
• Not Receiving Password Reset?
• My book doesn't have an access code?
• Temporary Access Availability

Assignments 6

• Attempt an Assignment
• Save an Assignment
• Review an Assignment Attempt
• View Assignment Grades
• Retake Assignments
• Print an Assignment or Question

eReader 12

• Printing
• Bookmarks and Notes
• Annotations
• Navigation
• Search
• Videos
• Settings
• Preview eBook
• Read eBook Offline
• Course Reading Links
• Why can I not access the eBook from my Course?
• eBook Subscription

System Requirements 3

• Browser Support
• Cookies
• eReader Device Compatibility

Helpful Articles 8

• Credit or Debit Card Failed to Process
• Digital Product Refund
• Videos not Playing
• Wrong Textbook or eBook
• Grades Syncing
• Glossary
• Homework Help
• Access Course Videos

Textbook Orders 3

• Estimated Delivery Date
• International Shipping
• Printed Textbook Returns

Respondus© 4

• About LockDown Browser
• Installation & Usage
• Recommendations
• Using Zoom with Respondus